Postage & Returns

 

Postage Information

All are pieces are shipped in robust recycled card boarded boxes and protected with shredded recycled paper to ensure the pieces arrive in perfect condition.

We can provide tracking information for all purchases. However, foundation will not issue refunds for loses and damage incurred in transit or packages that are unclaimed or undeliverable. 

A portion of the cost of each packaging box goes to to support the Women and Environment Action Programme, which helps support and promote the role of women in the protection of the environment internationally.

 

 

Returns & Exchanges

If for any reason you are unhappy with your purchase, please contact us at info@foundationmade.co.uk to discuss how we can resolve this. We  accept returns posted within 28 days of purchase, and will issue a refund less the cost of shipping. 

If you wish to exchange your foundation piece, please contact us on info@foundationmade.co.uk. You will be asked to make a new purchase, then return the original item and, once received, we will issue a refund.